Online Rehab/Telehealth Consultations
Experience Expertise at the Tip of Your Hand at Your Convenience.
Available Across Australia and the World.
Why Online Consultations/Rehab?
Not everyone who needs quality rehabilitation lives within reach of a good clinic. Online rehab consultations at Pinnacle Rehab and Performance are designed for active people and athletes who want structured, evidence-based injury management — regardless of where they are located.
Online sessions are not a watered-down version of in-clinic care. For the majority of presentations — particularly sub-acute and chronic injuries, ongoing rehabilitation, programming, and return-to-sport phases — a thorough video-based assessment and expert program design produces highly effective outcomes.
How It Works
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We listen to YOUR story to understand exactly what you’re looking for and understand your history, pain points, and your end goal. That way we know exactly how to help you.
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Movement screening, load tolerance testing, and relevant functional testing adapted for remote delivery
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A clear understanding of what is driving your pain or limiting your performance
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We develop a structured rehabilitation program — phased, milestone-based, and specific to your presentation, goals, and available equipment
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Program updates, check-ins, and progression management as you move through your rehab phases
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Get back to the sport, workout or activity that you want to do better and stronger than when you walked in. With the option of continued care to build resilience and performance.
What Conditions Are Suitable For Online Consultations?
Online consultation is appropriate for a wide range of musculoskeletal presentations. Conditions that respond well to remote management include:
Acute presentations with suspected fracture, significant neurological symptoms, or conditions requiring hands-on assessment as a first step are better managed in-clinic initially.
If you are uncertain whether your presentation is suitable for online consultation, the free discovery call is the right first step.
Tendinopathy — Achilles, patellar, gluteal, proximal hamstring, and rotator cuff tendinopathies are highly amenable to progressive loading protocols delivered remotely
Post-surgical rehabilitation — ACL reconstruction, shoulder stabilisation, meniscal repair — once the early post-operative phase is managed by the surgical team
Chronic and recurring injuries — low back pain, patellofemoral pain, hip pain, ankle instability that has not resolved with previous management
Return-to-sport programming — criteria-based programming for athletes transitioning from rehabilitation back into full training and competition
Athletic performance and injury prevention programming — for athletes not currently injured but seeking performance-informed training
Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime.
Questions about sports chiropractic, injury management or how Pinnacle Rehab and Performance can help you? — answered directly.
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The key difference is the integration of clinical and evidence-based chiropractic care with a genuine strength and conditioning background — and the structure of sessions.
Every appointment is 60 minutes, 1-on-1, with the same clinician. Rehabilitation is structured across clear phases with objective milestones, with the goal of full return to sport and performance — not just pain relief.
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Yes — this is our primary focus. We work with athletes and active individuals whose primary goal is getting back to training, competition, or physical activity at full capacity. Rehab is performance-integrated from session one, not added at the end.
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For most sub-acute and chronic presentations, yes. Movement screening, load tolerance testing, and functional assessment are all achievable via video with appropriate setup instructions provided in advance. The limitations of online assessment are primarily in acute injury triage and certain hands-on tests — for presentations where these are essential, in-clinic consultation is recommended first.
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A smartphone, tablet, or laptop with a camera for the video consultation. For your exercise program, equipment requirements are tailored to what you have available — gym, home, or minimal setup. You do not need a fully equipped facility to complete an effective rehabilitation program.
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Video consultations are conducted via a secure telehealth platform. Details are provided at booking confirmation. Exercise programs are delivered and tracked through TrainHeroic, available as a free app on iOS and Android.
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Telehealth chiropractic services may be claimable under some private health extras policies. Coverage varies by fund and policy. Check with your insurer before your consultation to confirm your entitlements for telehealth allied health services.
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The most common reason previous rehabilitation hasn't produced lasting results is that the underlying load deficit was never fully addressed — pain resolved, sessions ended, and the root cause remained. Online rehabilitation at Pinnacle Rehab and Performance follows the same structured, phased framework as in-clinic care — with objective milestones, progressive loading, and a clear return-to-sport endpoint. The format is different. The approach is the same.